The Family and Child Connect service is delivered at a number of sites across Queensland and our site in Ipswich is operated in partnership with Mercy Community Services providing Intensive Family Support and inCommunity Inc leading the Local Level Alliance of services.
Family and Child Connect helps vulnerable families connect with services they need to safely care for their children at home. The service helps families access the help they need before problems escalate.
considers information we receive with a focus on the safety and protection of children
makes contact with the family to discuss the situation, recognizing that sometimes parents and families just need a little help
works in partnership with the family: together we identify the type and level of support that may be required for the family
can connect each family to services that may assist their situation, after getting the family’s permission.