Region
Toowoomba and Darling Downs
Sub Region
Toowoomba
Category
Lifeline, Darling Downs & South West Queensland, Toowoomba
Lifeline is a not for profit charity based in the Darling Downs and South West Qld. Lifeline Darling Downs and South West QLD providing a range of services and supports to individuals and families across the region.
Our Programs
Crisis Counselling and Support, centre based and outreach service offered from Toowoomba, Roma, and Dalby.
- provides initial assistance and short-term support to individuals experiencing crises such as homelessness, mental health challenges, self-harm, suicidal thoughts, domestic or family violence, or other traumatic events
- initial support may include safety planning and addressing urgent needs. Following that, through additional sessions (no more than six), counsellors offer brief interventions and service navigation to connect clients with appropriate ongoing support, aimed at ensuring continuity of care.
- clients can access the service through referrals, phone calls or walk-ins.
- individuals may exhibit escalating behaviours, including aggression, emotional dysregulation, tearfulness, or heightened emotional states.
Creative Coping Program, offered in Toowoomba
Creative Coping is a 20-week group therapy program that helps people build skills to manage overwhelming thoughts and emotions, reduce distress and make life changes.
My Connections My Way, offered in Roma, Cunnamulla, St George and Charleville
Individual and group-based Cognitive Behavioural Therapy to people aged from 12 years old with mild to moderate mental health issues such as grief, loss, depression and anxiety. It aims to improve well-being, strengthen relationships and increase participation in community.
Family Intervention Service, offered in Toowoomba and Charleville:
- The Family Intervention Service helps to preserve families where a child or young person remains living at home with ongoing intervention by Child Safety Services.
- The program also assists in the reunification of children with their family from out-of-home placement where it is determined to be in the best interests of the child.
Growing Connections, offered in Charleville and Cunnamulla, outreach to Morven, Wyandra, Augathella, Quilpie and Tambo
- Supervised and monitored visits for children with a parent
- Safe changeover location
Tracks to Success, Indigenous Advancement Strategy, offered in Toowoomba and St George:
- A Program for infants, children and young people 0 to 18 years old who are of Aboriginal and Torres Strait Islander descent.
- Provides practical hands-on support while assisting parents to support the child with ongoing engagement in education and development to enrich family well-being.
Family & Child Connect (FaCC), offered in Roma and Charleville:
- Family & Child Connect is a free, community-based referral service that provides information and advice for families with infants, children and young people 0 to 18 years old, as well as linking them with services that can help with issues such as managing children's behaviour; building better family relationships; stopping any violence at home; budgeting & managing money; alcohol, drug & gambling problems; and housing, health care or other community or government services.
Supporting Children after Separation Program (SCASP), offered in Toowoomba:
- Provides individual counselling, groups and education programs for children and young people 5 to 18 years old whose parents have separated.
- Counsellors provide opportunities for children to safely express their thoughts and feelings about their circumstances.
- Parental consent is required for a referral however counsellors work directly with children, either individually or in small groups of children of similar age.
Safe Connections, offered in Roma, St George, Charleville and Cunnamulla
- The Safe Connections program provides counselling to women and children affected by domestic violence as well as court-based support and information to respondents who attend court for domestic and family violence.
- Also provides support and intervention programs (such as the Disrupting Family Violence Program) for people who use violence in their relationships.
Safe Connections, offered in Toowoomba
- Outreach services to Gatton, Helidon, Highfields, and Crows Nest, ensuring support is available beyond Toowoomba.
- Provides information, advice and support for lesbian, gay males, bisexual, transgender, gender diverse, intersex, queer, asexual and questioning (LGBTQIA+) brotherboy and sistergirl survivors of domestic and family violence including coercion and control from an intimate partner or family member.
Family Counselling throughout the Darling Downs and South West Queensland:
Provides a counselling service for families experiencing difficulties.
Rural Family Counselling through the South West Queensland - service based in Dalby and Charleville:
- Provides centre-based and outreach confidential counselling and support services for families facing a broad range of issues including grief & loss, social isolation, relationship problems and parenting.
- Counselling services are provided face-to face or by telephone.
- The Rural Family Counsellor provides counselling for families with dependent infants, children and adolescents 0 to 18 years old.
Changing Lanes, offered in Cunnamulla, Dalby and Warwick
- Support and assistance for young people between 10 to 18 years of age who are subject to Youth Justice Orders or engaged in restorative justice processes.
St George Youth Support Program:
A youth support program which helps to enhance the social and economic participation of children and young people 12 to 18 years old within the local communities of St George and Dirranbandi.
Maranoa Youth Support Services:
This service supports young people aged 12-21 years to participate in their local communities and to engage in education and employment.
Gambling Help:
- Centre based and outreached services in Toowoomba, Warwick and Dalby.
- Outreach services can be provided in other locations across South West Queensland
- A free and confidential counselling service for anyone affected by problem gambling
Financial Counselling:
- Centre based and outreach service offered from Toowoomba and Dalby.
- Outreach and remote services can be provided to Warwick, Stanthorpe, Dalby, Roma, Miles, Chinchilla, Tara, St George and Taroom
- Provides assistance for people experiencing financial difficulties by helping them address their financial problems, make informed choices and build longer term capacity to budget and manage their money.
Crisis Counselling and Support, centre based and outreach service offered from Toowoomba, Roma, and Dalby.
- provides initial assistance and short-term support to individuals experiencing crises such as homelessness, mental health challenges, self-harm, suicidal thoughts, domestic or family violence, or other traumatic events
- initial support may include safety planning and addressing urgent needs. Following that, through additional sessions (no more than six), counsellors offer brief interventions and service navigation to connect clients with appropriate ongoing support, aimed at ensuring continuity of care.
- clients can access the service through referrals, phone calls or walk-ins.
- individuals may exhibit escalating behaviours, including aggression, emotional dysregulation, tearfulness, or heightened emotional states.
Creative Coping Program, offered in Toowoomba
Creative Coping is a 20-week group therapy program that helps people build skills to manage overwhelming thoughts and emotions, reduce distress and make life changes.
My Connections My Way, offered in Roma, Cunnamulla, St George and Charleville
Individual and group-based Cognitive Behavioural Therapy to people aged from 12 years old with mild to moderate mental health issues such as grief, loss, depression and anxiety. It aims to improve well-being, strengthen relationships and increase participation in community.
Family Intervention Service, offered in Toowoomba and Charleville:
- The Family Intervention Service helps to preserve families where a child or young person remains living at home with ongoing intervention by Child Safety Services.
- The program also assists in the reunification of children with their family from out-of-home placement where it is determined to be in the best interests of the child.
Growing Connections, offered in Charleville and Cunnamulla, outreach to Morven, Wyandra, Augathella, Quilpie and Tambo
- Supervised and monitored visits for children with a parent
- Safe changeover location
Tracks to Success, Indigenous Advancement Strategy, offered in Toowoomba and St George:
- A Program for infants, children and young people 0 to 18 years old who are of Aboriginal and Torres Strait Islander descent.
- Provides practical hands-on support while assisting parents to support the child with ongoing engagement in education and development to enrich family well-being.
Family & Child Connect (FaCC), offered in Roma and Charleville:
- Family & Child Connect is a free, community-based referral service that provides information and advice for families with infants, children and young people 0 to 18 years old, as well as linking them with services that can help with issues such as managing children's behaviour; building better family relationships; stopping any violence at home; budgeting & managing money; alcohol, drug & gambling problems; and housing, health care or other community or government services.
Supporting Children after Separation Program (SCASP), offered in Toowoomba:
- Provides individual counselling, groups and education programs for children and young people 5 to 18 years old whose parents have separated.
- Counsellors provide opportunities for children to safely express their thoughts and feelings about their circumstances.
- Parental consent is required for a referral however counsellors work directly with children, either individually or in small groups of children of similar age.
Safe Connections, offered in Roma, St George, Charleville and Cunnamulla
- The Safe Connections program provides counselling to women and children affected by domestic violence as well as court-based support and information to respondents who attend court for domestic and family violence.
- Also provides support and intervention programs (such as the Disrupting Family Violence Program) for people who use violence in their relationships.
Safe Connections, offered in Toowoomba
- Outreach services to Gatton, Helidon, Highfields, and Crows Nest, ensuring support is available beyond Toowoomba.
- Provides information, advice and support for lesbian, gay males, bisexual, transgender, gender diverse, intersex, queer, asexual and questioning (LGBTQIA+) brotherboy and sistergirl survivors of domestic and family violence including coercion and control from an intimate partner or family member.
Family Counselling throughout the Darling Downs and South West Queensland:
Provides a counselling service for families experiencing difficulties.
Rural Family Counselling through the South West Queensland - service based in Dalby and Charleville:
- Provides centre-based and outreach confidential counselling and support services for families facing a broad range of issues including grief & loss, social isolation, relationship problems and parenting.
- Counselling services are provided face-to face or by telephone.
- The Rural Family Counsellor provides counselling for families with dependent infants, children and adolescents 0 to 18 years old.
Changing Lanes, offered in Cunnamulla, Dalby and Warwick
- Support and assistance for young people between 10 to 18 years of age who are subject to Youth Justice Orders or engaged in restorative justice processes.
St George Youth Support Program:
A youth support program which helps to enhance the social and economic participation of children and young people 12 to 18 years old within the local communities of St George and Dirranbandi.
Maranoa Youth Support Services:
This service supports young people aged 12-21 years to participate in their local communities and to engage in education and employment.
Gambling Help:
- Centre based and outreached services in Toowoomba, Warwick and Dalby.
- Outreach services can be provided in other locations across South West Queensland
- A free and confidential counselling service for anyone affected by problem gambling
Financial Counselling:
- Centre based and outreach service offered from Toowoomba and Dalby.
- Outreach and remote services can be provided to Warwick, Stanthorpe, Dalby, Roma, Miles, Chinchilla, Tara, St George and Taroom
- Provides assistance for people experiencing financial difficulties by helping them address their financial problems, make informed choices and build longer term capacity to budget and manage their money.
Phone
1300 991 443
Address
33 Russell Street Toowoomba QLD 4350
